It is our intention to provide our customers including our members, clients, their staff and their learners, with the very best of service, support, advice and facilitation.
Below is a summary of our commitments to our customers, which will be kept under regular review by Corten Steel in light of experience and feedback.
We will endeavour at all times to provide you (i.e. members, clients and award entrants) with:
A user-friendly and supportive booking process
Access to a range of services that will enhance your safety performance
An assurance of quality in respect of procedures and processes
An assurance that our business is conducted in a professional manner, and offering you best value for money
Fair and competitive prices for all of our services.
We will endeavour at all times to:
Respond to all telephone and e-mail enquiries within three working days
Ensure a respectful, friendly and supportive attitude at all times to everyone in contact with Corten Steel, and associated with the organisation, in whatever capacity
To respond to a complaint within three working days
Listen to and respond positively, in respect of feedback and suggestion
Ensure that the staff and associates of the company are appropriately qualified
Privacy & Safety
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Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language to gain their trust and make sure they keep coming back to your site!
I’m a wholesale inquiries section. I’m a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level!
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Credit / Debit Cards
- Offline Payments